Shipping Policy

Shipping Policy

Welcome to Flankia! We are committed to delivering your orders efficiently and reliably. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our website.

Free Worldwide Shipping

We are pleased to offer free worldwide shipping on all orders, regardless of the order amount or destination. No hidden fees or surprise charges—what you see is what you pay.

Shipping Timeframe

All orders are processed within 1–3 business days. Once your order is shipped, you can expect delivery within 15 business days to most international destinations.

Please note that delivery times may vary depending on your location, local customs procedures, or unforeseen circumstances beyond our control.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this to monitor the status of your shipment.

Customs and Import Duties

While we provide free shipping, international orders may be subject to customs duties or taxes imposed by your local government. These fees are the responsibility of the customer and are not included in the product or shipping cost.

Shipping Delays

In rare cases, shipping may be delayed due to customs clearance, weather conditions, or carrier-related issues. We are not liable for such delays but will do our best to assist you in resolving any issues.

Lost or Damaged Packages

If your order is lost or arrives damaged, please contact our customer support team within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about our Shipping Policy, please reach out to our support team at info@flankia.com.